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Bonus Terms
Overview of Rkgg Bonus Terms
These Bonus Terms govern all bonus offers available to players of Rkgg. By accepting any bonus, you acknowledge and agree to the terms herein, including the eligibility criteria, wagering requirements, and withdrawal limitations. You must be at least 18 years old to participate, and you must comply with applicable laws in your jurisdiction. The operator reserves the right to verify identity and residency and to suspend or revoke bonuses in cases of non-compliance or suspected abuse.
Account Balances: Cash vs Bonus
Rkgg distinguishes two balances on a user’s account: Cash Balance and Bonus Balance. Funds allocated to the Bonus Balance are subject to wagering requirements and cannot be withdrawn while the Bonus Balance exists. Funds from the Bonus Balance are transferred to the Cash Balance only after successful completion of the applicable wagering requirements. A non-zero Bonus Balance prevents withdrawal from the Cash Balance until the Bonus Balance is reduced to zero.
Activation, Opt-In and Eligibility
Bonuses may require explicit opt-in or the entry of a bonus code prior to the initial deposit. If activation is automatic for a promotion, no code is required. If a bonus is not credited after a deposit, the player should contact Customer Support before placing further bets. Any promotional offer may be modified or withdrawn at the operator’s discretion and without prior notice.
Wagering Requirements and Playthrough
Wagering or playthrough refers to the number of times a bonus amount must be wagered before it can be withdrawn. Unless stated otherwise in a given offer, the standard wagering requirement is 40x the sum of the bonus plus any bonus-related winnings. Some promotions may specify different playthrough multipliers (for example, 50x for larger Welcome Bonuses or mixed offers). Free spins are subject to their own wagering requirements, typically 40x, and may have a separate withdrawal limit.
Game Contribution to Wagering
Contributions to wagering requirements vary by game type and by promotion. In general, the following applies, unless the offer states otherwise: Slots contribute 100% of the wagered amount toward playthrough; Regular slots contribute at a reduced rate (e.g., 50%); Table games contribute more modestly (commonly 5% for Roulette and Baccarat, 1% for Blackjack and Video Poker). Some games may not contribute at all to wagering requirements for certain bonuses. Always refer to the specific promotion terms for exact contribution figures.
Deposit Bonuses: Welcome Package and Multi-Deposit Offers
First Deposit Welcome Offer
- Minimum qualifying deposit: threshold set per currency (example: 20 USD / 20 EUR / 30 NZD / 20 CHF / 30 AUD).
- Maximum bonus: 100% of the deposit amount, up to a defined cap (example: up to 2,500 EUR).
- Wagering requirement: 40x the bonus amount; withdrawals are limited until wagering is complete.
- Maximum permitted bet during wagering: scaled by currency (example: 5 USD / 5 EUR / 8 AUD / 50 NOK, etc.).
- Claim window: bonus must be claimed within 14 days of account creation; available once per account.
- Free spins: awarded with the deposit and expire after a short period (example: 120 spins spread over subsequent deposits).
Second to Third and Other Deposits
- Second Deposit: typically 50% bonus up to a defined cap (e.g., 1,000 EUR); 40x wagering; same wagering caps apply to bets during playthrough.
- Third Deposit: often 100% up to a larger cap (e.g., 2,500 EUR); wagering requirements consistent with first deposit offers.
- Additional deposits (e.g., 4th, 5th, and beyond) may include reduced bonus rates or free spins; eligibility, caps, and wagering are specified per promotion.
Special Deposit Promotions on Every 10th Deposit
Rkgg may offer periodic bonuses tied to every 10th, 20th, 30th, and subsequent eligible deposits. These offers are subject to availability and are described in the promotion page for each period. Wagering, maximum bonuses, and withdrawal caps apply as defined per offer and may differ from standard deposit bonuses.
No-Deposit Bonuses and Free Spins
- No-deposit bonuses provide a small bonus amount credited without an initial deposit, subject to a withdrawal cap (for example, up to 50 EUR equivalent).
- Conversion/withdrawal limits for no-deposit winnings: may be capped at a multiple of the bonus amount (commonly up to 5x).
- Free spins obtained without a deposit have explicit withdrawal limits and wagering requirements; winnings from free spins are typically limited and require wagering before conversion to real money.
Cashback Promotions
Weekly cashback offers reward players based on activity and loyalty level. Eligibility requires meeting monthly or weekly deposit thresholds and attaining a minimum loyalty status. Cashback percentages scale with loyalty tiers (for example, levels progressing from SUPREME to KING may yield 10% to 15% weekly cashback). Cashback is calculated on a defined formula: total deposits in the period minus remaining balance, minus withdrawals, minus bonus amounts, multiplied by the applicable rate. Cashback is credited on a fixed day (e.g., Tuesday) and is subject to wagering requirements (commonly 3x to 40x) before withdrawal. Cashback must be used within a specified window or it expires.
Rkgg operates a tiered loyalty program. Progression to higher levels unlocks greater cashback potential and may influence promotion eligibility and wagering requirements. Example tier progression includes levels such as SUPREME, PRESTIGE, ELITE, DIAMOND, ROYAL, GRAND, and KING, with increasing cashback percentages and priority access to seasonal offers. Wagering and withdrawal terms for loyalty bonuses align with the terms of individual promotions.
Expiration, Forfeiture and Cancellation
All bonuses expire after the period specified in the offer (commonly 30 days). Free spins expire sooner (commonly within 3 days). If wagering requirements are not satisfied within the validity period, any remaining bonus funds and related winnings are forfeited. The operator may cancel, modify or revoke any bonus at any time, including refunds of bonus funds or disqualification of winnings in cases of suspected abuse or rule violations.
Restrictions and Compliance
- Only one active bonus per user, household, IP address, device, payment method, or registered account is permitted. The operator may cancel additional or duplicate bonus usage and confiscate related winnings.
- Residents or citizens of certain jurisdictions may be restricted from receiving bonuses due to local laws or licensing restrictions.
- Participants are responsible for ensuring that their accounts are unique and not shared; any detected sharing may result in bonus confiscation and account suspension.
Cancellation and Opting Out
Players retain the right to reject any offered bonus. If a bonus is canceled, any winnings derived from bonus play are forfeited. If a bonus is canceled after wagering has begun, remaining funds and winnings continue to be evaluated under standard withdrawal rules.
Withdrawal Rules and Priority of Funds
When a withdrawal is requested, funds are drawn in the following order: first from the Cash Balance, then from any bonus-derived funds that have satisfied wagering requirements, with bonuses and related winnings being deducted if they have not yet met playthrough. After conversion of bonus funds to real money, players may withdraw subject to any remaining withdrawal limits and verification requirements.
Verification, Support and Contact
Rkgg reserves the right to perform KYC checks and identity verification. For questions about bonuses or to request manual crediting of a bonus, contact Customer Support via the designated channels. Support agents may verify account activity and, where necessary, request documentation to confirm eligibility and compliance.
Changes to Terms
Rkgg reserves the right to amend these Bonus Terms at any time. Any changes will apply to new offers and, where appropriate, to ongoing promotions with confirmed eligibility. Players are advised to review these terms periodically for updates.
